Chicago Animal Care & Control’s Pet Marketing Fails
August 15, 2012
Reader Liz sent me a link to this dog’s PetHarbor listing last month and I filed a FOIA request for the dog’s records at Chicago Animal Care and Control. I was concerned about the eye injury but relieved to see notes in the record indicating she received prompt vet treatment. A week later, on July 14, the dog was diagnosed with kennel cough and put on a week’s worth of antibiotics. She was never seen by the vet again.
On August 8, two and a half weeks after the prescribed medication would have been completed, Chicago ACC killed the dog, classifying her as “Ill – minor”. There are no records to support that this dog was ill on August 8. Even if she was, minor illness is not a medically hopeless condition.
Was this PetHarbor listing the only form of online marketing that was done for this dog by Chicago ACC? Because I don’t think many adopters are going to fall in love with this pet based upon this listing. They treated the eye, they treated the kennel cough, then they waited 2 and 1/2 more weeks before killing her and classifying her as a condition unsubstantiated by their records. What chance did this dog have to get adopted during those 2 and 1/2 weeks? What chance did she ever have once Chicago ACC got its hands on her?
Kenny was another cat whose PetHarbor listing was sent to me by Liz. I FOIA’d his records because, obviously. The good news is that Kenny is not dead, as it would appear in the photo. He has in fact been treated for his initial injuries, apparently recovered and since been neutered and vaccinated. The bad news is that this is still the photo they are using for Kenny on PetHarbor. Is this the only online marketing being done for Kenny? Seriously Chicago ACC, you need to do better.
Blurry kittens in the trash bin were transferred to rescue according to the records from Chicago ACC. (I’m assuming the transfer dates, which appear twice, contain a typo on the year and that these kittens were transferred last year.)
There is a link on Chicago ACC’s webpage for shelter data but it’s broken. If anyone has recent stats on this facility, please post a comment. It would be interesting to see how this troubled pound has fared since the former director, who reportedly made significant improvements, was fired in March. The pound’s PetHarbor listings are depressing, at best and horrifying, at worst. I don’t know what other types of marketing Chicago ACC does to get pets adopted but hopefully it’s way better than what it manages to put on PetHarbor.
The complete records for the pets in this post can be viewed here.